@@ -23,7 +23,7 @@ global: Statistic;
 	hourly: (Statistic & { hour: number })[];
 };
 
-type LeaderboardStat = Statistic & {
+export type LeaderboardStat = Statistic & {
 	user: User;
 	rank: number;
 };

@@ -1,3 +1,5 @@
+export type DateString = string;
+
 export type User = {
 	id: string;
 	name: string;
@@ -10,13 +12,14 @@ number: string;
 	status: "open" | "closed" | "archived";
 
 	closedBy: User | null;
-	closedAt: Date | null;
+	closedAt: DateString | null;
 
 	/** the reason the ticket was opened if it was not opened by the subject */
 	topic: string | null;
 	closeReason: string | null;
 	privateReason: string | null;
 
+	openedAt: DateString;
 	/** the user who opened the ticket, if it was not opened by the subject */
 	openedBy: User | null;
 	/** the user who is the subject of the ticket, i.e. the reporter */
@@ -27,9 +30,9 @@ export type Message = {
 	id: number;
 	messageId: string | null;
 
-	createdAt: Date;
-	updatedAt: Date | null;
-	deletedAt: Date | null;
+	createdAt: DateString;
+	updatedAt: DateString | null;
+	deletedAt: DateString | null;
 
 	author: User;
 	authorType: "user" | "staff" | "system";
@@ -52,5 +55,5 @@ bucket: string;
 	key: string;
 	url: string;
 
-	uploadedAt: Date;
+	uploadedAt: DateString;
 };

@@ -43,6 +43,6 @@ size: a.size,
 		bucket: a.bucket,
 		key: a.key,
 		url: a.url,
-		uploadedAt: new Date(a.uploadedAt),
+		uploadedAt: a.uploadedAt.toUTCString(),
 	};
 }

@@ -61,7 +61,7 @@
 	return allTickets.map((ticket) => {
 		const fallbackSubject: UserProfile = {
 			id: ticket.authorId,
-			name: "Unknown User",
+			name: "Subject",
 			avatarUrl: "",
 			isModerator: false,
 		};
@@ -71,12 +71,13 @@ number: String(ticket.id),
 			status: ticket.status as "open" | "closed" | "archived",
 
 			closedBy: ticket.closedBy ? (cache.get(ticket.closedBy) ?? null) : null,
-			closedAt: ticket.closedAt ? new Date(ticket.closedAt) : null,
+			closedAt: ticket.closedAt?.toUTCString() || null,
 
 			topic: ticket.topic,
 			closeReason: ticket.closeReason,
 			privateReason: ticket.privateReason,
 
+			openedAt: ticket.createdAt?.toUTCString(),
 			openedBy: ticket.openedBy ? (cache.get(ticket.openedBy) ?? null) : null,
 			subject: cache.get(ticket.authorId) ?? fallbackSubject,
 		};

@@ -227,9 +227,9 @@
 						return {
 							id: message.id,
 							messageId: message.messageId,
-							createdAt: new Date(message.createdAt),
-							updatedAt: message.editedAt ? new Date(message.editedAt) : null,
-							deletedAt: message.deletedAt ? new Date(message.deletedAt) : null,
+							createdAt: message.createdAt.toUTCString(),
+							updatedAt: message.editedAt ? message.editedAt?.toUTCString() : null,
+							deletedAt: message.deletedAt ? message.deletedAt?.toUTCString() : null,
 							author: author as User,
 							authorType: message.authorType as "user" | "staff" | "system",
 							content: message.content,