M src/interactions/commands/tickets/actions.ts → src/interactions/commands/tickets/actions.ts

@@ -1,4 +1,5 @@
 import { type Guild, type Ticket, db, tickets } from "@/database";
+import { text } from "@/utils/components";
 import { formatMessage } from "@/utils/formatting";
 import { loggers } from "@/utils/logging";
 import { hasManagerPermissions } from "@/utils/permissions";
@@ -23,11 +24,18 @@ type GuildMember,
 	type ModalSubmitInteraction,
 	PermissionFlagsBits,
 	TextDisplayBuilder,
+	type User,
 } from "discord.js";
 import { eq, sql } from "drizzle-orm";
 import { getTicketContainer } from "./_shared";
 
 const logger = loggers.interactions.child({ name: "ticket/actions" });
+
+const canDmUser = (user: User): Promise<boolean> =>
+	user
+		.send("Hi! I'm just checking if your DMs are open.")
+		.then(() => true)
+		.catch(() => false);
 
 export async function handleCreate(
 	client: Client,
@@ -116,7 +124,7 @@ .setEmoji("🔒"),
 	);
 
 	const container = new ContainerBuilder()
-		.setAccentColor(0xff5a00)
+		.setAccentColor(0x40a02b)
 		.addTextDisplayComponents(
 			new TextDisplayBuilder().setContent("# Ticket created!"),
 			new TextDisplayBuilder().setContent(formatted),
@@ -127,6 +135,33 @@ await channel.send({
 		components: [container],
 		flags: ["IsComponentsV2"],
 	});
+
+	const canDm = await canDmUser(interaction.user);
+	if (!canDm) {
+		const formatCommand = (name: string) =>
+			`</ticket ${name}:1477532047785332906>`;
+		const view = formatCommand("view");
+		const list = formatCommand("list");
+
+		const textComponents = [
+			text("## I can't DM you!"),
+			text(
+				[
+					"You won't receive a notification when your ticket is handled.",
+					`To check the outcome, use ${view} with the ID ${ticketNumber} or see all your tickets with ${list}.`,
+				].join(" "),
+			),
+		];
+
+		const container = new ContainerBuilder()
+			.setAccentColor(0xdf8e1d)
+			.addTextDisplayComponents(textComponents);
+
+		await channel.send({
+			components: [container],
+			flags: ["IsComponentsV2"],
+		});
+	}
 
 	await interaction.editReply({
 		content: `:white_check_mark: Ticket created ${channel.toString()}`,