M src/database/schema/tickets.ts → src/database/schema/tickets.ts

@@ -61,18 +61,46 @@ },
 	(t) => [index("ticket_msgs_ticket_idx").on(t.ticketId)],
 );
 
+export const ticketAccessLogs = sqliteTable(
+	"ticket_access_logs",
+	{
+		id: integer("id").primaryKey({ autoIncrement: true }),
+		ticketId: integer("ticket_id")
+			.references(() => tickets.id, { onDelete: "cascade" })
+			.notNull(),
+
+		userId: text("user_id").notNull(),
+		action: text("action", { enum: ["view_transcript"] }).notNull(),
+
+		createdAt: integer("created_at", { mode: "timestamp" })
+			.default(sql`(unixepoch())`)
+			.notNull(),
+	},
+	(t) => [index("ticket_access_logs_ticket_idx").on(t.ticketId)],
+);
+
 export const TicketRelations = defineRelations(
-	{ tickets, ticketMessages },
+	{ tickets, ticketMessages, ticketAccessLogs },
 	(r) => ({
 		tickets: {
 			messages: r.many.ticketMessages({
 				from: r.tickets.id,
 				to: r.ticketMessages.ticketId,
 			}),
+			accessLogs: r.many.ticketAccessLogs({
+				from: r.tickets.id,
+				to: r.ticketAccessLogs.ticketId,
+			}),
 		},
 		ticketMessages: {
 			ticket: r.one.tickets({
 				from: r.ticketMessages.ticketId,
+				to: r.tickets.id,
+			}),
+		},
+		ticketAccessLogs: {
+			ticket: r.one.tickets({
+				from: r.ticketAccessLogs.ticketId,
 				to: r.tickets.id,
 			}),
 		},

M src/interactions/buttons/transcript-btn.ts → src/interactions/buttons/transcript-btn.ts

@@ -1,7 +1,10 @@
-import type { ButtonInteraction, Client } from "discord.js";
+import type { ButtonInteraction, Client, GuildMember } from "discord.js";
 
+import { hasManagerPermissions } from "@/utils/permissions";
 import { getTicketById } from "@/utils/queries";
 import { generateTranscript } from "@/utils/transcripts";
+
+import { db, ticketAccessLogs } from "@/database";
 
 export default {
 	buttonExecute: async (_client: Client, interaction: ButtonInteraction) => {
@@ -14,6 +17,17 @@ content: "Ticket not found.",
 				ephemeral: true,
 			});
 			return;
+		}
+
+		if (
+			interaction.member &&
+			(await hasManagerPermissions(interaction.member as GuildMember))
+		) {
+			await db.insert(ticketAccessLogs).values({
+				ticketId: ticket.id,
+				userId: interaction.user.id,
+				action: "view_transcript",
+			});
 		}
 
 		const [transcriptText] = await generateTranscript(ticket);