M src/interactions/commands/tickets/actions.ts → src/interactions/commands/tickets/actions.ts

@@ -2,7 +2,12 @@ import { type Guild, type Ticket, db, tickets } from "@/database";
 import { formatMessage } from "@/utils/formatting";
 import { loggers } from "@/utils/logging";
 import { hasManagerPermissions } from "@/utils/permissions";
-import { getGuild, getManagerRoleIds, getTicket } from "@/utils/queries";
+import {
+	getGuild,
+	getManagerRoleIds,
+	getTicket,
+	getTicketById,
+} from "@/utils/queries";
 import { generateTranscript } from "@/utils/transcripts";
 import {
 	ActionRowBuilder,
@@ -213,6 +218,16 @@ const staffMessage = await getTicketContainer(ticket, "closed", false);
 
 	// send message to the author
 	try {
+		const thankYou = new ActionRowBuilder<ButtonBuilder>().addComponents(
+			new ButtonBuilder()
+				.setCustomId(`ticket:thank:${ticket.id}`)
+				.setLabel("Thank your moderator")
+				.setEmoji("💖")
+				.setStyle(ButtonStyle.Primary),
+		);
+
+		publicMessage.container.addActionRowComponents(thankYou);
+
 		await author.send({
 			components: [publicMessage.container],
 			flags: ["IsComponentsV2"],
@@ -261,6 +276,61 @@ await interaction.followUp({
 			content:
 				"⚠️ Ticket closed but failed to send transcript to transcript channel.",
 		});
+	}
+}
+
+export async function handleThank(
+	_client: Client,
+	interaction: ButtonInteraction,
+) {
+	await interaction.deferReply({ flags: ["Ephemeral"] });
+	const id = Number(interaction.customId.split(":")[2]);
+
+	const { data: ticket, exists } = await db
+		.select()
+		.from(tickets)
+		.where(eq(tickets.id, id))
+		.then(([result]) => ({ data: result, exists: !!result }));
+
+	if (!exists || !ticket) {
+		await interaction.reply("❌ Ticket not found.");
+		return;
+	}
+
+	if (!ticket.channelId) {
+		logger.error(
+			`Ticket ${ticket.id} does not have a channelId, cannot send thank you message`,
+		);
+		await interaction.editReply(
+			"⚠️ Ticket data is missing channel information, cannot send thank you message.",
+		);
+		return;
+	}
+
+	try {
+		const channel = await _client.channels.fetch(ticket.channelId);
+		if (!channel || !("send" in channel)) {
+			logger.error(
+				`Channel with ID ${ticket.channelId} not found or is not a text channel for ticket ${ticket.id}`,
+			);
+			await interaction.editReply(
+				"⚠️ Could not find the ticket channel to send the thank you message.",
+			);
+			return;
+		}
+
+		await channel.send(
+			"The reporter says thank you for handling this ticket! 💖",
+		);
+		await interaction.editReply("A thank you message sent to the moderators!");
+	} catch (error) {
+		logger.error(
+			error,
+			`Could not send thank you message to moderator for ticket ${ticket.id}`,
+		);
+		await interaction.editReply(
+			"⚠️ Failed to send thank you message to the moderator.",
+		);
 	}
 }
 

M src/interactions/commands/tickets/index.ts → src/interactions/commands/tickets/index.ts

@@ -15,6 +15,7 @@ handleClose,
 	handleCreate,
 	handleDelete,
 	handleReopen,
+	handleThank,
 	handleTranscript,
 } from "./actions";
 import {
@@ -163,6 +164,11 @@
 async function buttonExecute(client: Client, interaction: ButtonInteraction) {
 	const [action] = interaction.customId.split(":").slice(1);
 
+	if (action === "thank") {
+		await handleThank(client, interaction);
+		return;
+	}
+
 	if (!interaction.channelId || !interaction.guildId) {
 		await interaction.reply({
 			content: "This command can only be used in a server.",
@@ -174,7 +180,6 @@ if (action === "list") {
 		await handleListPagination(client, interaction);
 		return;
 	}
-
 	if (action === "create") {
 		await handleCreate(client, interaction);
 		return;