M src/interactions/commands/tickets/index.ts → src/interactions/commands/tickets/index.ts

@@ -7,6 +7,8 @@ SlashCommandBuilder,
 	SlashCommandSubcommandBuilder,
 } from "discord.js";
 
+const closeLock = new Map<number, { by: string; expiresAt: number }>();
+
 import { parseComponentId } from "@/utils/components";
 import { getGuild, getTicket } from "@/utils/queries";
 import { getTicketReasonModal } from "./_shared";
@@ -133,12 +135,43 @@ return;
 	}
 
 	if (action === "close") {
+		const thirtySeconds = 30 * 1000;
+
+		const lock = closeLock.get(ticket.id);
+		if (lock && Date.now() < lock.expiresAt) {
+			if (lock.by !== interaction.user.id) {
+				interaction.reply({
+					content: `Someone else has a has a lock on this ticket, it expires <t:${Math.round(lock.expiresAt / 1000)}:R>.`,
+					flags: ["Ephemeral"],
+				});
+				return;
+			}
+		}
+
 		const publicReason = interaction.options.getString("reason") ?? undefined;
 		const privateReason =
 			interaction.options.getString("private_reason") ?? undefined;
 
-    if (publicReason || privateReason) {
-      await interaction.deferReply({ flags: ["Ephemeral"]})
+		closeLock.set(ticket.id, {
+			expiresAt: Date.now() + thirtySeconds,
+			by: interaction.user.id,
+		});
+
+		if (interaction.channel?.isSendable()) {
+			const message = interaction.channel.send({
+				content: `<@${interaction.user.id}> is closing this ticket...`,
+				allowedMentions: {
+					parse: [],
+				},
+			});
+
+			setTimeout(async () => {
+				(await message).delete().catch(() => {});
+			}, thirtySeconds);
+		}
+
+		if (publicReason || privateReason) {
+			await interaction.deferReply({ flags: ["Ephemeral"] });
 			await handleClose(client, interaction, ticket, guild, {
 				publicReason,
 				privateReason,