M apps/bot/src/feats/tickets/actions/lifecycle.ts → apps/bot/src/feats/tickets/actions/lifecycle.ts

@@ -359,46 +359,20 @@ components: [actionRow],
 			flags: ["SuppressNotifications"],
 		}).catch((err) => logger.error(err, `Failed to message closed channel ${channel.id}`));
 
-		channel
-			.edit({
-				permissionOverwrites: [
-					{
-						id: guild.id,
-						type: OverwriteType.Role,
-						deny: [PermissionFlagsBits.ViewChannel],
-					},
-					{
-						id: dbGuild.moderatorRole!,
-						type: OverwriteType.Role,
-						allow: [
-							PermissionFlagsBits.ViewChannel,
-							PermissionFlagsBits.SendMessages,
-							PermissionFlagsBits.AttachFiles,
-						],
-					},
-					{
-						id: client.user!.id,
-						type: OverwriteType.Member,
-						allow: [
-							PermissionFlagsBits.ViewChannel,
-							PermissionFlagsBits.ManageChannels,
-							PermissionFlagsBits.CreatePrivateThreads,
-						],
-					},
+		if (channel.type === ChannelType.GuildText)
+			channel.permissionOverwrites
+				.edit(
+					dbSubject.discordId!,
 					{
-						id: dbSubject.discordId!,
-						type: OverwriteType.Member,
-						deny: [
-							PermissionFlagsBits.ViewChannel,
-							PermissionFlagsBits.SendMessages,
-							PermissionFlagsBits.AttachFiles,
-						],
+						ViewChannel: false,
+						SendMessages: false,
+						AttachFiles: false,
 					},
-				],
-			})
-			.catch((err) =>
-				logger.error(err, `Failed to update name/permissions for closed channel ${channel.id}`),
-			);
+					{ type: OverwriteType.Member },
+				)
+				.catch((err) =>
+					logger.error(err, `Failed to update name/permissions for closed channel ${channel.id}`),
+				);
 	}
 
 	(async () => {
@@ -500,43 +474,18 @@ const moderators = await getModerators(guild.id);
 		if (!moderators) throw new PublicError("Failed to reopen ticket: Moderators not found");
 
 		if (ticketChannel.type === ChannelType.GuildText) {
-			ticketChannel
-				.edit({
-					permissionOverwrites: [
-						{
-							id: guild.discordId,
-							type: OverwriteType.Role,
-							deny: [PermissionFlagsBits.ViewChannel],
-						},
-						{
-							id: guild.moderatorRole!,
-							type: OverwriteType.Role,
-							allow: [
-								PermissionFlagsBits.ViewChannel,
-								PermissionFlagsBits.SendMessages,
-								PermissionFlagsBits.AttachFiles,
-							],
-						},
-						{
-							id: client.user!.id,
-							type: OverwriteType.Member,
-							allow: [
-								PermissionFlagsBits.ViewChannel,
-								PermissionFlagsBits.ManageChannels,
-								PermissionFlagsBits.CreatePrivateThreads,
-							],
-						},
-						{
-							id: ticket.subjectActor.discordId!,
-							type: OverwriteType.Member,
-							deny: [
-								PermissionFlagsBits.ViewChannel,
-								PermissionFlagsBits.SendMessages,
-								PermissionFlagsBits.AttachFiles,
-							],
-						},
-					],
-				})
+			ticketChannel.permissionOverwrites
+				.edit(
+					ticket.subjectActor.discordId!,
+					{
+						ViewChannel: true,
+						SendMessages: true,
+						AttachFiles: true,
+					},
+					{
+						type: OverwriteType.Member,
+					},
+				)
 				.catch((err) =>
 					logger.error(
 						err,

M apps/bot/src/feats/tickets/commands.ts → apps/bot/src/feats/tickets/commands.ts

@@ -366,14 +366,10 @@ content: `Added participant <@${args.user.id}> to the ticket - ${args.reason ?? "no reason provided"}`,
 				});
 
 				if (ticketChannel?.type === ChannelType.GuildText) {
-					ticketChannel.edit({
-						permissionOverwrites: [
-							{
-								id: args.user.id,
-								type: OverwriteType.Member,
-								allow: ["ViewChannel", "SendVoiceMessages", "AttachFiles"],
-							},
-						],
+					ticketChannel.permissionOverwrites.edit(args.user.id, {
+						ViewChannel: true,
+						SendMessages: true,
+						AttachFiles: true,
 					});
 				}
 			},
@@ -405,14 +401,10 @@ await removeTicketParticipant(ticket.id, participant.id);
 				await interaction.reply({ content: `<@${args.user.id}> was removed from the ticket` });
 
 				if (ticketChannel?.type === ChannelType.GuildText) {
-					ticketChannel.edit({
-						permissionOverwrites: [
-							{
-								id: args.user.id,
-								type: OverwriteType.Member,
-								deny: ["ViewChannel", "SendVoiceMessages", "AttachFiles"],
-							},
-						],
+					ticketChannel.permissionOverwrites.edit(args.user.id, {
+						ViewChannel: false,
+						SendMessages: false,
+						AttachFiles: false,
 					});
 				}
 			},