@@ -3,7 +3,7 @@ import { join } from "node:path";
 import { drizzle } from "drizzle-orm/bun-sqlite";
 import { migrate } from "drizzle-orm/bun-sqlite/migrator";
 
-import { DB_FILE } from "@/utils/constants";
+import { DB_FILE } from "@/utils/config/constants";
 
 const sqlite = new Database(DB_FILE);
 export const db = drizzle({ client: sqlite });

@@ -18,9 +18,9 @@ import { nanoid } from "nanoid";
 import Uwuifier from "uwuifier";
 
 import config from "@/config";
+import { hasManagerPermissions } from "@/utils/discord/permissions";
 import { loggers } from "@/utils/logging";
-import { hasManagerPermissions } from "@/utils/permissions";
-import { checkUwuifyRateLimit, getRateLimitInfo } from "@/utils/rateLimit";
+import { getRateLimitInfo } from "@/utils/rateLimit";
 const logger = loggers.events.child({ name: "messageCreate" });
 
 type UploadStatus = "queued" | "uploading" | "done" | "failed";

@@ -1,8 +1,8 @@
 import type { ButtonInteraction, Client, GuildMember } from "discord.js";
 
-import { hasManagerPermissions } from "@/utils/permissions";
-import { getTicketById } from "@/utils/queries";
-import { generateTranscript } from "@/utils/transcripts";
+import { getTicketById } from "@/database/queries";
+import { hasManagerPermissions } from "@/utils/discord/permissions";
+import { generateTranscript } from "@/utils/tickets/transcripts";
 
 import { db, ticketAccessLogs } from "@/database";
 

@@ -1,6 +1,6 @@
 import config from "@/config";
 import type { Bug } from "@/database";
-import { text, thumbnail } from "@/utils/components";
+import { text, thumbnail } from "@/utils/discord/components";
 import {
 	ActionRowBuilder,
 	type AttachmentBuilder,
@@ -21,7 +21,6 @@ TextInputBuilder,
 	TextInputStyle,
 	ThumbnailBuilder,
 } from "discord.js";
-import { and, eq } from "drizzle-orm";
 
 // -- types ----------------------------------------------------------------------------------------
 type ProjectChoice<T extends "name" | "label" = "name"> = T extends "name"

@@ -1,10 +1,10 @@
 import config from "@/config";
 import { bugs, db } from "@/database";
-import { getGuild } from "@/utils/queries";
+import { getGuild } from "@/database/queries";
+import { hasManagerPermissions } from "@/utils/discord/permissions";
 import type { ButtonInteraction, Client, GuildMember } from "discord.js";
 import { eq } from "drizzle-orm";
 import { buildReportModal, updateBugEmbed } from "./_shared";
-import { hasManagerPermissions } from "@/utils/permissions";
 
 async function fetchBugById(id: string) {
 	const parsedId = Number(id);
@@ -155,18 +155,20 @@ content: "❌ Bug not found.",
 			flags: ["Ephemeral"],
 		});
 		return;
-  }
+	}
 
-  const isManager = await hasManagerPermissions(interaction.member as GuildMember)
-  const isBugReporter = bug.authorId === interaction.user.id
+	const isManager = await hasManagerPermissions(
+		interaction.member as GuildMember,
+	);
+	const isBugReporter = bug.authorId === interaction.user.id;
 
-  if (!isManager && !isBugReporter) {
-    await interaction.reply({
-      content: "❌ You don't have permission to delete this bug.",
-      flags: ["Ephemeral"],
-    });
-    return;
-  }
+	if (!isManager && !isBugReporter) {
+		await interaction.reply({
+			content: "❌ You don't have permission to delete this bug.",
+			flags: ["Ephemeral"],
+		});
+		return;
+	}
 
 	await db.delete(bugs).where(eq(bugs.id, bug.id));
 	const { data, exists } = await getGuild(interaction.guildId);

@@ -2,7 +2,7 @@ import { unlink, writeFile } from "node:fs/promises";
 import os from "node:os";
 import path from "node:path";
 import { bugs, db } from "@/database";
-import { getGuild } from "@/utils/queries";
+import { getGuild } from "@/database/queries";
 import { AttachmentBuilder } from "discord.js";
 import type { Client, ModalSubmitInteraction } from "discord.js";
 import { eq, sql } from "drizzle-orm";

@@ -1,6 +1,6 @@
 import config from "@/config";
-import { text } from "@/utils/components";
-import { tsExact, tsRelative } from "@/utils/profile";
+import { tsExact, tsRelative } from "@/roblox/profile";
+import { text } from "@/utils/discord/components";
 import {
 	type ChatInputCommandInteraction,
 	type Client,

@@ -9,9 +9,9 @@ import { ChannelType, type GuildChannel, type Role } from "discord.js";
 
 import cfg from "@/config";
 import { db, guild as guildTable, manager as managerTable } from "@/database";
+import { getGuild } from "@/database/queries";
+import { hasManagerPermissions } from "@/utils/discord/permissions";
 import { loggers } from "@/utils/logging";
-import { hasManagerPermissions } from "@/utils/permissions";
-import { getGuild } from "@/utils/queries";
 import { eq } from "drizzle-orm";
 
 const logger = loggers.interactions.child({ name: "configCommand" });

@@ -1,4 +1,4 @@
-import { text } from "@/utils/components";
+import { text } from "@/utils/discord/components";
 import {
 	type ChatInputCommandInteraction,
 	type Client,

@@ -8,13 +8,13 @@ } from "discord.js";
 
 import config from "@/config";
 import { isApiErrorV2, roblox } from "@/roblox/client";
-import type { RobloxUserId } from "@/roblox/types";
-import { hasManagerPermissions } from "@/utils/permissions";
 import {
 	constructBansContainer,
 	constructBansSummaryContainer,
 	constructUserContainer,
-} from "@/utils/profile";
+} from "@/roblox/profile";
+import type { RobloxUserId } from "@/roblox/types";
+import { hasManagerPermissions } from "@/utils/discord/permissions";
 
 const commandData = new SlashCommandBuilder()
 	.setName("ban-history")

@@ -6,9 +6,9 @@ SlashCommandBuilder,
 } from "discord.js";
 
 import { roblox } from "@/roblox/client";
+import { processRobloxUserInteraction } from "@/roblox/robloxUser";
 import type { RobloxUserId } from "@/roblox/types";
-import { hasManagerPermissions } from "@/utils/permissions";
-import { processRobloxUserInteraction } from "@/utils/robloxUser";
+import { hasManagerPermissions } from "@/utils/discord/permissions";
 
 const commandData = new SlashCommandBuilder()
 	.setName("user")

@@ -1,5 +1,5 @@
 import { roblox } from "@/roblox/client";
-import { text } from "@/utils/components";
+import { text } from "@/utils/discord/components";
 import {
 	type ChatInputCommandInteraction,
 	type Client,

@@ -1,5 +1,5 @@
 import { db, guild as guildTable } from "@/database";
-import { getTicketMessage } from "@/utils/queries";
+import { getTicketMessage } from "@/database/queries";
 import {
 	ActionRowBuilder,
 	ButtonBuilder,
@@ -18,10 +18,10 @@ TextInputBuilder,
 	TextInputStyle,
 } from "discord.js";
 
-import { makeComponentId } from "@/utils/components";
-import { formatMessage } from "@/utils/formatting";
+import { makeComponentId } from "@/utils/discord/components";
+import { hasManagerPermissions } from "@/utils/discord/permissions";
 import { loggers } from "@/utils/logging";
-import { hasManagerPermissions } from "@/utils/permissions";
+import { formatMessage } from "@/utils/tickets/formatting";
 import { eq } from "drizzle-orm";
 
 const logger = loggers.interactions.child({ name: "messageCommand" });

@@ -1,6 +1,6 @@
 import type { Attachment, Ticket } from "@/database";
 import { getPublicUrl } from "@/utils/s3";
-import { generateTranscript } from "@/utils/transcripts";
+import { generateTranscript } from "@/utils/tickets/transcripts";
 import {
 	ActionRowBuilder,
 	AttachmentBuilder,

@@ -1,15 +1,15 @@
 import { type Guild, type Ticket, db, tickets } from "@/database";
-import { text } from "@/utils/components";
-import { formatMessage } from "@/utils/formatting";
-import { loggers } from "@/utils/logging";
-import { hasManagerPermissions } from "@/utils/permissions";
 import {
 	getGuild,
 	getManagerRoleIds,
 	getTicket,
 	getTicketById,
-} from "@/utils/queries";
-import { generateTranscript } from "@/utils/transcripts";
+} from "@/database/queries";
+import { text } from "@/utils/discord/components";
+import { hasManagerPermissions } from "@/utils/discord/permissions";
+import { loggers } from "@/utils/logging";
+import { formatMessage } from "@/utils/tickets/formatting";
+import { generateTranscript } from "@/utils/tickets/transcripts";
 import {
 	ActionRowBuilder,
 	ButtonBuilder,
@@ -173,8 +173,8 @@ });
 }
 
 async function sendMessage(interaction: Interaction, content: string) {
-  if (!interaction.channel?.isSendable()) return
-  await interaction.channel.send(content)
+	if (!interaction.channel?.isSendable()) return;
+	await interaction.channel.send(content);
 }
 
 export async function handleClose(
@@ -196,7 +196,9 @@ await interaction.editReply("❌ This ticket is already closed.");
 		return;
 	}
 	const closedByReporter = interaction.user.id === _ticket.authorId;
-	const isManager = await hasManagerPermissions(interaction.member as GuildMember);
+	const isManager = await hasManagerPermissions(
+		interaction.member as GuildMember,
+	);
 
 	const channel = interaction.channel;
 	if (!channel || !("permissionOverwrites" in channel)) return;
@@ -240,9 +242,9 @@ ViewChannel: false,
 			});
 		}
 	} catch (error) {
-    logger.error(error, `could not remove permissions for ${ticket.authorId}`);
-    channel.send(`Failed to update channel permissions for the ticket author.`)
-  }
+		logger.error(error, `could not remove permissions for ${ticket.authorId}`);
+		channel.send(`Failed to update channel permissions for the ticket author.`);
+	}
 
 	const controls = new ActionRowBuilder<ButtonBuilder>().addComponents(
 		new ButtonBuilder()
@@ -370,8 +372,8 @@ );
 	} catch (error) {
 		logger.error(error, `Failed after all retries for ticket ${ticket.id}`);
 		channel.send(
-				"⚠️ Ticket closed but failed to send transcript/notification after multiple attempts.",
-		)
+			"⚠️ Ticket closed but failed to send transcript/notification after multiple attempts.",
+		);
 	}
 }
 

@@ -1,8 +1,8 @@
 import { db, tickets } from "@/database";
+import { getTicketByNumericId } from "@/database/queries";
+import { hasManagerPermissions } from "@/utils/discord/permissions";
 import { loggers } from "@/utils/logging";
-import { hasManagerPermissions } from "@/utils/permissions";
-import { getTicketByNumericId } from "@/utils/queries";
-import { generateTranscript } from "@/utils/transcripts";
+import { generateTranscript } from "@/utils/tickets/transcripts";
 import {
 	ActionRowBuilder,
 	ButtonBuilder,

@@ -9,8 +9,8 @@ } from "discord.js";
 
 const closeLock = new Map<number, { by: string; expiresAt: number }>();
 
-import { parseComponentId } from "@/utils/components";
-import { getGuild, getTicket } from "@/utils/queries";
+import { getGuild, getTicket } from "@/database/queries";
+import { parseComponentId } from "@/utils/discord/components";
 import { getTicketReasonModal } from "./_shared";
 import {
 	handleClose,

@@ -1,5 +1,5 @@
+import { getGuild, getTicket } from "@/database/queries";
 import { loggers } from "@/utils/logging";
-import { getGuild, getTicket } from "@/utils/queries";
 import type { Client, ModalSubmitInteraction } from "discord.js";
 import { INPUT_IDS } from "./_shared";
 import { handleClose } from "./actions";

@@ -1,6 +1,6 @@
 import config from "@/config";
-import { text } from "@/utils/components";
-import { tsExact, tsRelative } from "@/utils/profile";
+import { tsExact, tsRelative } from "@/roblox/profile";
+import { text } from "@/utils/discord/components";
 import {
 	type ChatInputCommandInteraction,
 	type Client,

@@ -1,7 +1,7 @@
 import { roblox } from "@/roblox/client";
+import { processRobloxUserInteraction } from "@/roblox/robloxUser";
 import type { RobloxUserId } from "@/roblox/types";
-import { hasManagerPermissions } from "@/utils/permissions";
-import { processRobloxUserInteraction } from "@/utils/robloxUser";
+import { hasManagerPermissions } from "@/utils/discord/permissions";
 import {
 	ApplicationCommandType,
 	type Client,

@@ -1,4 +1,4 @@
-import { getGuild } from "@/utils/queries";
+import { getGuild } from "@/database/queries";
 import {
 	ApplicationCommandType,
 	type Attachment,

@@ -1,6 +1,6 @@
 import { db, ticketMessages, tickets } from "@/database";
+import { getGuild } from "@/database/queries";
 import { loggers } from "@/utils/logging";
-import { getGuild } from "@/utils/queries";
 import type { Client } from "discord.js";
 import { and, eq } from "drizzle-orm";
 

@@ -1,6 +1,5 @@
-import { db, guild, manager } from "@/database";
 import type { GuildMember } from "discord.js";
-import { getGuild, getManagerRoleIds } from "./queries";
+import { getGuild, getManagerRoleIds } from "../../database/queries";
 
 export async function hasManagerPermissions(
 	member: GuildMember,

@@ -14,7 +14,7 @@ SectionBuilder,
 	SeparatorBuilder,
 	TextDisplayBuilder,
 } from "discord.js";
-import { text, thumbnail } from "./components";
+import { text, thumbnail } from "../utils/discord/components";
 
 // -- utils ----------------------------------------------------------------------------------------
 

@@ -1,10 +1,10 @@
 import { isApiErrorV2, roblox } from "@/roblox/client";
-import type { RobloxUserId } from "@/roblox/types";
 import {
 	constructBansSummaryContainer,
 	constructUserContainer,
 	getBans,
-} from "@/utils/profile";
+} from "@/roblox/profile";
+import type { RobloxUserId } from "@/roblox/types";
 import type {
 	ChatInputCommandInteraction,
 	MessageContextMenuCommandInteraction,