apps/bot/src/commands/tickets/command.ts (view raw)
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import { kitten } from "@/client";
import { option } from "@purrkit/router";
import { Result } from "@sapphire/result";
import * as actions from "./actions";
import { errorMessage, getTextChannel, PublicError } from "@/lib";
import { getGuildByDiscordId } from "@stealth-developers/db";
import { newTicketButton } from "@/components";
import {
ButtonBuilder,
ButtonStyle,
ContainerBuilder,
TextDisplayBuilder,
ActionRowBuilder,
} from "discord.js";
const ticketCommand = kitten.command("ticket", {
description: "Ticket-related commands",
});
ticketCommand.subcommand("new", {
description: "Open a new ticket.",
async run(interaction) {
if (!interaction.guild)
return errorMessage(interaction, "You must run this command in a guild");
const func = actions.createTicket(interaction.member ?? interaction.user, interaction.guild);
const ticketResult = await Result.fromAsync(async () => func);
if (ticketResult.isErr()) {
const error = ticketResult.unwrapErr();
if (error instanceof PublicError) {
return errorMessage(interaction, error.message);
} else {
console.error(error);
return errorMessage(interaction, "An unexpected error occurred while creating the ticket.");
}
}
const { channelId } = ticketResult.unwrap();
return interaction.reply({
content: `Opened ticket <#${channelId}>.`,
flags: ["Ephemeral"],
});
},
});
ticketCommand.subcommand("for", {
description: "Open a new ticket on behalf of someone else",
options: {
user: option.user("The user to open the ticket for", { required: true }),
reason: option.string("The reason for opening the ticket"),
},
async run(interaction, args) {
if (!interaction.guild)
return errorMessage(interaction, "You must run this command in a guild");
const func = actions.createTicket(interaction.member ?? interaction.user, interaction.guild, {
for: args.user,
reason: args.reason,
});
const ticketResult = await Result.fromAsync(async () => func);
if (ticketResult.isErr()) {
const error = ticketResult.unwrapErr();
if (error instanceof PublicError) {
return errorMessage(interaction, error.message);
} else {
console.error(error);
return errorMessage(interaction, "An unexpected error occurred while creating the ticket.");
}
}
const { channelId } = ticketResult.unwrap();
return interaction.reply({
content: `Opened ticket <#${channelId}>.`,
flags: ["Ephemeral"],
});
},
});
ticketCommand.group(
"manage",
{
description: "Manage ticket settings",
},
(group) => {
// channels & categories
group.subcommand("transcript-channel", {
description: "Set the channel where transcripts will be sent",
options: {
channel: option.channel("The channel to send transcripts to", { required: true }),
},
async run(interaction) {
await actions.manageConfig(interaction);
},
});
group.subcommand("entrypoint-channel", {
description: "Set the channel where the ticket prompt will be sent",
options: {
channel: option.channel("The channel to send the ticket prompt to", { required: true }),
},
async run(interaction) {
await actions.manageConfig(interaction);
},
});
group.subcommand("category", {
description: "Sets the category for new tickets",
options: {
category: option.channel("The category to create new tickets in", { required: true }),
},
async run(interaction) {
await actions.manageConfig(interaction);
},
});
// text
group.subcommand("prompt", {
description: "Set the message sent in the entry point channel",
async run(interaction) {
await actions.manageConfig(interaction);
},
});
group.subcommand("send-prompt", {
description: "Send the prompt to the entry point channel",
async run(interaction) {
if (!interaction.guild)
return errorMessage(interaction, "You must run this command in a guild");
const guild = await getGuildByDiscordId(interaction.guild.id);
if (!guild) return errorMessage(interaction, "Failed to send prompt: Guild not found.");
const commandString = (sub: string) => `</ticket manage ${sub}:${interaction.commandId}>`;
const channelId = guild.ticketPromptChannel;
const promptText = guild.ticketPrompt;
if (!channelId)
return errorMessage(
interaction,
`Prompt chnanel not configured. Use ${commandString("entrypoint-channel")} to set it up.`,
);
if (!promptText)
return errorMessage(
interaction,
`Ticket prompt not configured. Use ${commandString("prompt")} to set it up.`,
);
const channelRes = await Result.fromAsync(() => getTextChannel(channelId));
if (channelRes.isErr()) {
const err = channelRes.unwrapErr();
const errorMessageText = err instanceof Error ? err.message : "Unknown error";
return errorMessage(interaction, `Failed to fetch prompt channel: ${errorMessageText}`);
}
const channel = channelRes.unwrap();
if (!channel.isSendable()) {
return errorMessage(
interaction,
"I don't have permission to send messages in the prompt channel.",
);
}
const button = new ButtonBuilder()
.setLabel("Open a Ticket")
.setStyle(ButtonStyle.Success)
.setCustomId(newTicketButton.id());
const container = new ContainerBuilder()
.addTextDisplayComponents(new TextDisplayBuilder().setContent(promptText))
.addActionRowComponents(new ActionRowBuilder<ButtonBuilder>().addComponents(button));
await channel.send({ flags: ["IsComponentsV2"], components: [container] });
return interaction.reply({
content: "Prompt sent!",
flags: ["Ephemeral"],
});
},
});
group.subcommand("greeting", {
description: "Set the message sent in new tickets",
async run(interaction) {
await actions.manageConfig(interaction);
},
});
},
);
export default ticketCommand;
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