- [ ] /ticket
  - [x] new
  - [x] for
  - [x] view [ticketId]
  - [x] actions
    - [x] close
    - [x] reopen
    - [x] claim
    - [x] unclaim
    - [x] comment [ticketId?]
    - [x] edit [ticketId?]
    - [x] clean - /ticket delete
  - [ ] participants
    - [ ] add
    - [ ] remove
    - [ ] list
  - [ ] manage
    - [ ] list
    - [ ] export [ticketId] - defaults to all
    - [ ] delete [ticketId]
    - [ ] purge
  - [x] settings
    - [x] transcript-channel
    - [x] entrypoint-channel
    - [x] category
    - [x] prompt
    - [x] greeting
    - [x] send-prompt