apps/bot/src/commands/tickets/index.ts (view raw)
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import { Subcommand } from "@sapphire/plugin-subcommands";
import { ApplyOptions } from "@sapphire/decorators";
import { container } from "@sapphire/framework";
import * as actions from "./actions";
import {
ButtonStyle,
ButtonBuilder,
ChannelType,
ContainerBuilder,
TextDisplayBuilder,
} from "discord.js";
import { getGuildByDiscordId } from "@stealth-developers/db";
import { errorMessage, getTextChannel } from "@/lib";
import { Result } from "@sapphire/framework";
import { ActionRowBuilder } from "discord.js";
@ApplyOptions<Subcommand.Options>({
description: "ticket-related commands",
})
export class TicketCommand extends Subcommand {
public constructor(context: Subcommand.LoaderContext, options: Subcommand.Options) {
super(context, {
...options,
name: "ticket",
subcommands: [
{ name: "new", chatInputRun: "createTicket" },
{ name: "for", chatInputRun: "createTicketFor", preconditions: ["ModeratorCheck"] },
{
name: "actions",
type: "group",
entries: [
{ name: "open", chatInputRun: "openTicket" },
{ name: "close", chatInputRun: "closeTicket" },
{ name: "add", chatInputRun: "addToTicket" },
{ name: "claim", chatInputRun: "claimTicket" },
{ name: "unclaim", chatInputRun: "unclaimTicket" },
{ name: "delete", chatInputRun: "deleteTicket" },
],
},
{
name: "view",
type: "group",
entries: [
{ name: "info", chatInputRun: "viewTicketInfo" },
{ name: "transcript", chatInputRun: "viewTicketTranscript" },
{ name: "list", chatInputRun: "listTickets" },
{ name: "export", chatInputRun: "exportTickets" },
],
},
{
name: "manage",
type: "group",
entries: [
{
name: "transcript-channel",
chatInputRun: "manageConfig",
preconditions: ["ModeratorCheck"],
},
{
name: "entrypoint-channel",
chatInputRun: "manageConfig",
preconditions: ["ModeratorCheck"],
},
{
name: "category",
chatInputRun: "manageConfig",
preconditions: ["ModeratorCheck"],
},
{
name: "prompt",
chatInputRun: "manageConfig",
preconditions: ["ModeratorCheck"],
},
{
name: "send-prompt",
chatInputRun: "sendPrompt",
preconditions: ["ModeratorCheck"],
},
{
name: "greeting",
chatInputRun: "manageConfig",
preconditions: ["ModeratorCheck"],
},
],
},
],
});
}
public override registerApplicationCommands(registry: Subcommand.Registry) {
registry.registerChatInputCommand((builder) =>
builder
.setName("ticket")
.setDescription("root ticket command")
.addSubcommand((command) => command.setName("new").setDescription("Open a new ticket"))
.addSubcommand((command) =>
command
.setName("for")
.setDescription("Open a ticket for a user")
.addUserOption((option) =>
option
.setName("user")
.setDescription("The user to open the ticket for")
.setRequired(true),
),
)
.addSubcommandGroup((subcommandGroup) =>
subcommandGroup
.setName("action")
.setDescription("ticket actions")
.addSubcommand((command) =>
command.setName("open").setDescription("Reopen the ticket in the current channel"),
)
.addSubcommand((command) =>
command
.setName("close")
.setDescription("Close the ticket in the current channel")
.addStringOption((option) =>
option
.setName("reason")
.setDescription("Public reason for closing the ticket")
.setRequired(true),
)
.addStringOption((option) =>
option
.setName("private")
.setDescription(
"Private reason for closing the ticket, only visible to moderators",
)
.setRequired(false),
)
.addBooleanOption((option) =>
option.setName("delete-channel").setDescription("Delete the channel immediately"),
),
),
)
.addSubcommandGroup((subcommandGroup) =>
subcommandGroup
.setName("manage")
.setDescription("ticket management commands")
.addSubcommand((command) =>
command
.setName("transcript-channel")
.setDescription("Sets the channel for ticket transcripts")
.addChannelOption((option) =>
option
.setName("channel")
.setDescription("The channel to send ticket transcripts to")
.setRequired(true)
.addChannelTypes(ChannelType.GuildText),
),
)
.addSubcommand((command) =>
command
.setName("entrypoint-channel")
.setDescription("Sets the entry point channel for ticket creation")
.addChannelOption((option) =>
option
.setName("channel")
.setDescription("The channel to set as the entry point")
.setRequired(true)
.addChannelTypes(ChannelType.GuildText),
),
)
.addSubcommand((command) =>
command
.setName("category")
.setDescription("Sets the category for new tickets")
.addChannelOption((option) =>
option
.setName("category")
.setDescription("The category to create new tickets in")
.setRequired(true)
.addChannelTypes(ChannelType.GuildCategory),
),
)
.addSubcommand((command) =>
command
.setName("prompt")
.setDescription("Set the message sent in the entry point channel"),
)
.addSubcommand((command) =>
command
.setName("send-prompt")
.setDescription("Send the prompt to the entry point channel"),
)
.addSubcommand((command) =>
command.setName("greeting").setDescription("Set the message sent in new tickets"),
),
),
);
}
public async createTicket(interaction: Subcommand.ChatInputCommandInteraction) {
await actions.createTicket(interaction);
}
public async createTicketFor(interaction: Subcommand.ChatInputCommandInteraction) {
await actions.createTicket(interaction);
}
public async manageConfig(interaction: Subcommand.ChatInputCommandInteraction) {
await actions.manageConfig(interaction);
}
public async sendPrompt(interaction: Subcommand.ChatInputCommandInteraction) {
if (!interaction.guildId)
return errorMessage(interaction, "This command can only be used in a server.");
const guild = await getGuildByDiscordId(interaction.guildId);
if (!guild) return errorMessage(interaction, "Guild not configured.");
const commandString = (sub: string) => `</ticket manage ${sub}:${interaction.commandId}>`;
const channelId = guild.ticketPromptChannel;
const promptText = guild.ticketPrompt;
if (!channelId) {
return errorMessage(
interaction,
`Prompt chnanel not configured. Use ${commandString("entrypoint-channel")} to set it up.`,
);
}
if (!promptText)
return errorMessage(
interaction,
`Ticket prompt not configured. Use ${commandString("prompt")} to set it up.`,
);
const channelRes = await Result.fromAsync(() => getTextChannel(channelId));
if (channelRes.isErr()) {
const err = channelRes.unwrapErr();
const errorMessageText = err instanceof Error ? err.message : "Unknown error";
return errorMessage(interaction, `Failed to fetch prompt channel: ${errorMessageText}`);
}
const channel = channelRes.unwrap();
if (!channel.isSendable()) {
return errorMessage(
interaction,
"I don't have permission to send messages in the prompt channel.",
);
}
const button = new ButtonBuilder()
.setLabel("Open a Ticket")
.setStyle(ButtonStyle.Success)
.setCustomId("open-ticket");
const container = new ContainerBuilder()
.addTextDisplayComponents(new TextDisplayBuilder().setContent(promptText))
.addActionRowComponents(new ActionRowBuilder<ButtonBuilder>().addComponents(button));
await channel.send({ flags: ["IsComponentsV2"], components: [container] });
return interaction.reply({
content: "Prompt sent!",
flags: ["Ephemeral"],
});
}
}
container.stores.loadPiece({
piece: TicketCommand,
name: "ticket",
store: "commands",
});
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