src/interactions/buttons/tickets/ticket.ts (view raw)
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import { type Ticket, db, guild, tickets } from "@/database";
import type { ICommand } from "@/types";
import { formatMessage } from "@/utils/formatting";
import {
countTickets,
getGuild,
getManagerRoleIds,
getTicket,
getTicketMessage,
} from "@/utils/queries";
import {
ActionRowBuilder,
ButtonBuilder,
type ButtonInteraction,
ButtonStyle,
ChannelType,
type ChatInputCommandInteraction,
type Client,
ContainerBuilder,
EmbedBuilder,
type Interaction,
LabelBuilder,
type ModalSubmitInteraction,
PermissionFlagsBits,
SectionBuilder,
SlashCommandBuilder,
SlashCommandSubcommandBuilder,
TextDisplayBuilder,
TextInputBuilder,
TextInputStyle,
} from "discord.js";
import { ModalBuilder } from "discord.js";
import { eq } from "drizzle-orm";
const commandData = new SlashCommandBuilder()
.setName("ticket")
.setDescription("Manage and create new tickets")
.addSubcommand(
new SlashCommandSubcommandBuilder()
.setName("create")
.setDescription("Create a new ticket"),
)
.addSubcommand(
new SlashCommandSubcommandBuilder()
.setName("message")
.setDescription("Set the initial message sent in new tickets"),
)
.addSubcommand(
new SlashCommandSubcommandBuilder()
.setName("close")
.setDescription("Close the ticket in the current channel"),
)
.addSubcommand(
new SlashCommandSubcommandBuilder()
.setName("reopen")
.setDescription("Reopen the ticket in the current channel"),
)
.addSubcommand(
new SlashCommandSubcommandBuilder()
.setName("delete")
.setDescription("Delete the ticket in the current channel"),
);
async function getModal(guildId: string) {
const { data: message } = await getTicketMessage(guildId);
const modal = new ModalBuilder()
.setCustomId("ticket:message")
.setTitle("Edit Report Message");
const label = new LabelBuilder()
.setLabel("Report Message Content")
.setDescription("This will be the message shown to first time reporters.")
.setTextInputComponent(
new TextInputBuilder()
.setCustomId("ticket:input")
.setPlaceholder("meow meow :3")
.setStyle(TextInputStyle.Paragraph)
.setMaxLength(2000)
.setRequired(true)
.setValue(message ?? ""),
);
modal.addLabelComponents(label);
return modal;
}
// ====================================
// interaction handlers
// ====================================
async function execute(
client: Client,
interaction: ChatInputCommandInteraction,
) {
const action = interaction.options.getSubcommand();
if (!interaction.channelId || !interaction.guildId) {
await interaction.reply({
content: "This command can only be used in a server.",
});
return;
}
if (action === "message") {
const modal = await getModal(interaction.guildId);
await interaction.showModal(modal);
return;
}
await interaction.deferReply({ flags: ["Ephemeral"] });
if (action === "create") await handleCreate(client, interaction);
const ticket = await getTicket(interaction.guildId, interaction.channelId);
}
export async function buttonExecute(
client: Client,
interaction: ButtonInteraction,
) {
await interaction.deferReply({ flags: ["Ephemeral"] });
const [action] = interaction.customId.split(":").slice(1);
if (!interaction.channelId || !interaction.guildId) {
await interaction.editReply({
content: "This command can only be used in a server.",
});
return;
}
if (action === "create") await handleCreate(client, interaction);
const ticket = await getTicket(interaction.guildId, interaction.channelId);
}
async function modalExecute(
_client: Client,
interaction: ModalSubmitInteraction,
) {
await interaction.deferReply({ flags: ["Ephemeral"] });
if (!interaction.guildId) {
await interaction.editReply({
content: "This command can only be used in a server.",
});
return;
}
const action = interaction.customId.split(":")[1];
if (action === "message") {
const message = interaction.fields.getTextInputValue("ticket:input");
await db
.update(guild)
.set({ ticket_message: message })
.where(eq(guild.guildId, interaction.guildId));
await interaction.editReply({
content: "Ticket message updated successfully!",
});
}
}
// ====================================
// action handlers
// ====================================
async function handleCreate(
client: Client,
interaction: ChatInputCommandInteraction | ButtonInteraction,
) {
if (!interaction.guild) throw new Error("Guild is not available");
if (!client.user) throw new Error("Client user is not available");
const { data: guild, exists } = await getGuild(interaction.guild.id);
if (!exists) {
await interaction.editReply({
content: "This server hasn't been setup yet.",
});
return;
}
const anonymousId = crypto.randomUUID().split("-")[0];
const managerRoleIds = await getManagerRoleIds(interaction.guild.id);
const ticketCount = await countTickets(guild.guildId);
const paddedTicketCount = (ticketCount + 1).toString().padStart(3, "0");
const channel = await interaction.guild.channels.create({
name: `ticket-${paddedTicketCount}`,
type: ChannelType.GuildText,
parent: guild.ticket_category_id,
permissionOverwrites: [
{
id: interaction.guild.id,
deny: [PermissionFlagsBits.ViewChannel],
},
{
id: interaction.user.id,
allow: [
PermissionFlagsBits.ViewChannel,
PermissionFlagsBits.SendMessages,
PermissionFlagsBits.AttachFiles,
],
},
{
id: client.user.id,
allow: [
PermissionFlagsBits.ViewChannel,
PermissionFlagsBits.ManageChannels,
],
},
...managerRoleIds.map((roleId) => ({
id: roleId,
allow: [
PermissionFlagsBits.ViewChannel,
PermissionFlagsBits.SendMessages,
PermissionFlagsBits.AttachFiles,
],
})),
],
});
const _ticket = (
await db
.insert(tickets)
.values({
guildId: interaction.guild.id,
channelId: channel.id,
authorId: interaction.user.id,
anonymousId: anonymousId,
type: "general",
status: "open",
})
.returning()
)[0];
const formatted = formatMessage(guild.ticket_message ?? "", interaction);
const embed = new EmbedBuilder()
.setColor("#ff5a00")
.setTitle("Ticket created!")
.setDescription(formatMessage(guild.ticket_message ?? "", interaction))
.setFooter({ text: `ref: ${anonymousId}` });
const controls = new ActionRowBuilder<ButtonBuilder>().addComponents(
new ButtonBuilder()
.setCustomId("ticket:close")
.setLabel("Close ticket")
.setStyle(ButtonStyle.Danger)
.setEmoji("🔏"),
);
const container = new ContainerBuilder()
.setAccentColor(0xff5a00)
.addTextDisplayComponents(
new TextDisplayBuilder().setContent("# Ticket Created!"),
new TextDisplayBuilder().setContent(formatted),
)
.addActionRowComponents(controls);
await channel.send({
components: [container],
flags: ["IsComponentsV2"],
});
await interaction.editReply({
content: `:white_check_mark: Ticket created ${channel.toString()}`,
});
}
async function handleDelete(
_client: Client,
interaction: ButtonInteraction,
ticket: Ticket,
) {}
async function handleClose(
_client: Client,
interaction: ButtonInteraction,
ticket: Ticket,
) {}
async function handleReopen(
_client: Client,
interaction: ButtonInteraction,
ticket: Ticket,
) {}
export default {
data: commandData,
execute,
buttonExecute,
modalExecute,
};
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